Unable To Install EPM 11.1.2.4 (Doc ID 2020646.1)

Unable To Install EPM 11.1.2.4 (Doc ID 2020646.1) APPLIES TO: Hyperion Financial Management - Version 11.1.2.4.000 and later Information in this document applies to any platform. SYMPTOMS 11.1.2.4 Uninstallation on Windows 2012 - EPMINS-01098 User has to be a member of Administrators group Clean Uninstall of 11.1.2.4 onto Windows 2012 R2 server. The full "Administrator" ID works, but an ID that has been created for the uninstall of 11.1.2.4 does not work. The User ID is in the server's Administrators group and has been provisioned with the rights listed in the documentation for this version. The user ID's password also meets the requirements mentioned in the document (8 characters, capitals, lowercase and numbers - no special characters). CAUSE As per EPM 11.1.2.x pre-requisites customer must have UAC disabled at all times. Disabled UAC and Secpol.msc / Local Policies / Security Options / User Account Control: Run all administrators in Admin Approval Mode - DISABLED are required SOLUTION Disable UAC and Secpol.msc / Local Policies / Security Options / User Account Control: Run all administrators in Admin Approval Mode.