EPM 11.1.2.4 Installation Hangs at 80% After Adding or Reinstall Additional Components on Linux Doc ID 2031630.1

EPM 11.1.2.4 Installation Hangs at 80% After Adding or Reinstall Additional Components on Linux (Doc ID 2031630.1) APPLIES TO: Hyperion Planning - Version 11.1.2.4.000 and later Hyperion BI+ - Version 11.1.2.4.000 and later Hyperion Financial Management - Version 11.1.2.4.100 and later Hyperion Essbase - Version 11.1.2.4.000 and later Linux x86-64 SYMPTOMS User is trying to add a new product to an existing EPM 11.1.2.4 environment running on Linux and the install hangs at 80% with the message "creating oracle inventory, the process will take few minutes" The same issue will also happen if the user attempts to re-install any existing EPM product in same environment. CAUSE This is a result of an undocumented Bug 21437460. Every product attempts to reinstall oracle common components and this hangs. If you execute a Unix PS command during this time, you will see that we are hung up trying to unzip some packages that are already present in the Oracle/Middleware/oracle_common/OPatch/Patches directory. Patch directories 16964825 17178347 18514458 2032677 SOLUTION Both new product installations and re-installs will work fine if you first rename or remove the 4 extracted Patch directores in the Oracle/Middleware/oracle_common/OPatch/Patches folder. Patch directories 16964825 17178347 18514458 20326778 REFERENCES