Perform a Clean Uninstall of EPM 11.1.2 on Microsoft Windows (Doc ID 1140553.1)
How to Uninstall Hyperion Enterprise Performance Management (EPM) (Doc ID 1265740.1) To BottomTo Bottom
In this Document
Goal
Solution
References
APPLIES TO:
Hyperion Planning - Version 11.1.1.0.00 to 11.1.2.0.00 [Release 11.1]
Information in this document applies to any platform.
*may 18,2015*
GOAL
To completely uninstall Hyperion Enterprise Performance Management System
SOLUTION
On a Windows system:
1). Using the same user that installed EPM, uninstall the EPM suite by double clicking the 'uninstall.cmd' located in the %HYPERION_HOME%\uninstall folder.
2). Reboot the server (to remove the Windows 'Services')
3). Delete the %HYPERION_HOME% folder (and all it's sub-folders)
4). Open up the Windows registry with 'regedit' and delete the 'Hyperion Solutions' key under \\HKEY_LOCAL_MACHINE\SOFTWARE
5). In the registry, navigate to \\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services. There shouldn't be any services (see 2) prefixed 'HyS9', if there are then delete them.
6). Navigate to %DRIVE%\Documents and Settings\ and delete files '.oracle.products' and 'set_hyphome_1.bat'
7) Navigate to C:\Program Files\Common Files\InstallShield\Universal\common and delete the two folders 'Gen1' and 'oracle'
8). Right-click on 'My Computer' -> 'Properties' -> 'Advanced' -> 'Environment Variables' and remove the %HYPERION_HOME% variable and any Hyperion products on %PATH%.
9). Reboot - the server should now be in a state fit for an EPM re-installation.
On a UNIX system:
1). Using the same user that installed EPM, uninstall the EPM suite by double clicking the 'uninstall.sh' located in the $HYPERION_HOME/uninstall directory.
2). Delete the $HYPERION_HOME directory and it's sub-directories.
3) Navigate to the $HOME directory of the user that installed Hyperion EPM and delete the files '.oracle..products' and '.hyperion.'
Please see Note 1140553.1 for additional information pertinent to version 11.1.2.
REFERENCES
NOTE:1140553.1 - Perform a Clean Uninstall of EPM 11.1.2 on Microsoft Windows
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